Support & feedback

We're here to help

Have a question about our content, spotted an error in product specifications, or want to share feedback? Send us an email — we read every message and use your input to keep SunPowerLogic accurate and useful.

What can we help with?

Choose the topic that best matches your message so we can route it quickly. Include relevant product names, URLs, or screenshots when helpful.

Product Corrections

Report outdated or incorrect watt-hours, amp ratings, voltage, or other catalog specifications so we can verify and update listings.

Partnership Requests

Reach out about affiliate programs, catalog data partnerships, or content collaborations relevant to off-grid power planning.

Feedback

Share ideas for calculators, guides, site usability, or how SunPowerLogic can better support your planning workflow.

Report a Bug

Let us know when a calculator, recommendation, or page behaves unexpectedly so we can investigate and fix it.

Before you contact us

Many planning questions are answered faster with our interactive tools and guides. Try these resources first — they use the same catalog data and sizing math as our recommendations.

Frequently asked questions

Quick answers to common questions about what SunPowerLogic can and cannot provide.

  • Can you design my system?

    SunPowerLogic does not provide personalized electrical design, permit assistance, or installation services through email. Use the Solar System Builder and calculators for planning estimates, then consult a qualified electrician or engineer for your jurisdiction.

  • Can I report incorrect specs?

    Yes. Email us with the product name, the field that looks wrong, and a link to the manufacturer listing or datasheet if you have one. Catalog corrections may take additional verification before changes are published.

  • Can I request products?

    You can suggest products for the catalog. We prioritize items with published specifications that fit common off-grid use cases in our guides and setup examples. Inclusion is not guaranteed.

  • How long do replies take?

    We aim to review messages within several business days. Complex catalog corrections or partnership inquiries may require more time while we verify details.

Typical response time

We aim to review messages within several business days. Complex catalog corrections may require additional verification before changes are published. We may not respond to individual sizing or installation requests — for those, please use our planning tools and consult a qualified professional in your area.